1. Introduction
Welcome to AussieOffMarket. We are committed to protecting your privacy and ensuring your personal information is handled in a secure and transparent manner. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
At AussieOffMarket, we collect personal information to provide, manage, and enhance our real estate services. The types of personal information we may collect include:
- Identification Information: Name, date of birth, and gender.
- Contact Information: Address, email address, phone number.
- Transactional Information: Details of transactions, inquiries, and interactions with our services.
- Property Information: Details about properties you are interested in, own, or wish to sell or lease.
- Other Information: Any additional information you provide to us directly, such as through forms, surveys, or correspondence.
3. How We Collect Personal Information
We collect personal information through various means, including:
- Online Forms: When you submit information through our website forms.
- Email Communication: When you send us emails or subscribe to our newsletter.
- Phone Calls: When you interact with our representatives via phone.
- Cookies and Tracking Technologies: When you visit our website, we may use cookies and other tracking technologies to enhance your experience and gather data about your visit.
4. Use of Personal Information
We use your personal information for the following purposes:
- To Provide and Manage Services: To process transactions, manage property inquiries, and facilitate real estate services.
- To Improve Our Services: To analyze your feedback and enhance our offerings.
- To Communicate with You: To provide updates, marketing information, and respond to your inquiries or requests.
- To Comply with Legal Obligations: To meet legal, regulatory, and contractual requirements.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third parties who assist us in delivering our services, such as payment processors, IT service providers, and marketing agencies.
- Legal and Regulatory Authorities: To comply with legal obligations, respond to lawful requests, or enforce our terms and conditions.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. While we strive to implement robust security measures, no system can be completely secure, and we cannot guarantee the absolute security of your information.
7. Access and Correction
You have the right to access and correct your personal information held by us. If you wish to access, update, or correct your information, please contact us using the details below. We will respond to your request promptly and within a reasonable timeframe.
8. Complaints
If you believe we have not adhered to our obligations under the Privacy Act or if you have any concerns about our privacy practices, please contact us. We will investigate your complaint and provide a response as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
AussieOffMarket
Address: [Technology Park, Mawson Lakes Drive, Mawson Lakes, SA]
Email: [Hello@aussieoffmarket.com]
