Introduction
Welcome to Aussieoffmarket.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. Our Website operates in Australia and is committed to complying with the Privacy Act 1988 (Cth) (the “Act”) and the Australian Privacy Principles (APPs) set forth by the Commonwealth of Australia.
1. Collection of Personal Information
1.1 What We Collect
We may collect personal information from you when you:
- Register an account on our Website.
- List a property for sale or rent.
- Contact us for customer support or inquiries.
- Subscribe to our newsletters or marketing communications.
Personal information we collect may include, but is not limited to:
- Name
- Contact details (email address, phone number)
- Address
- Property details (e.g., property address, description, images)
- Financial information (e.g., payment details, transaction history)
1.2 How We Collect It
We collect personal information directly from you through forms, emails, and other interactions with our Website. We may also collect information automatically through cookies and similar technologies as described in our Cookie Policy.
2. Use of Personal Information
2.1 Primary Uses
We use your personal information to:
- Provide, maintain, and improve our services.
- Process and manage property listings and transactions.
- Communicate with you about your account, property listings, and updates.
- Respond to your inquiries and provide customer support.
- Send you promotional and marketing communications, if you have opted in.
2.2 Secondary Uses
We may also use your personal information for:
- Internal research and analysis to enhance our services.
- Compliance with legal obligations and regulatory requirements.
- Preventing and investigating fraudulent or illegal activities.
3. Disclosure of Personal Information
3.1 Third Parties
We may disclose your personal information to:
- Service providers and partners who assist us in operating the Website and delivering our services.
- Regulatory authorities, law enforcement agencies, or other third parties if required by law or to protect our rights, property, or safety.
3.2 Data Transfers
As part of our service operations, your personal information may be transferred to and stored in locations outside Australia. We will ensure that such transfers comply with applicable data protection laws and that adequate protections are in place.
4. Security of Personal Information
4.1 Commitment to Security
While we are committed to protecting your personal information, please be aware that no system can be completely secure. We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
4.2 Limitations
We do not guarantee the security of data transmitted through our Website or stored in our systems. By using our Website, you acknowledge that there are inherent risks associated with data transmission and storage.
5. Access and Correction
5.1 Your Rights
You have the right to access and request correction of your personal information held by us. To make such a request, please contact us using the details provided below.
5.2 Process
We will respond to your request within a reasonable timeframe. If we cannot fulfill your request, we will provide reasons for the refusal.
6. Cookies and Tracking Technologies
6.1 Use of Cookies
Our Website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
6.2 Third-Party Cookies
Our Website may also use third-party cookies for analytics and advertising purposes. We do not have control over third-party cookies and encourage you to review the privacy policies of those third parties.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and updating the “Effective Date” at the top of this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Aussie Off Market Real Estate Pty Ltd
Address: Technology Park, Mawson Lakes, South Australia 5095
Email: Hello@aussieoffmarket.com
Phone: +61 449 900 912
9. Complaints
If you believe that we have not complied with our obligations under the Privacy Act 1988 (Cth), you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information on how to make a complaint, visit the OAIC’s website.